Technical Customer Service Representative in Birmingham
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How much does a Technical Customer Service Representative earn in Birmingham?
The estimated median salary for a Technical Customer Service Representative in Birmingham in 2026 is £28,113 per year, based on 23 salaries analyzed.
Salary has remained stable since Aug 2025.
The P50 only shows the market midpoint. For a reliable and personalized salary analysis, you need to cross multiple variables such as experience, skills, sector, and company size. Get your personalized analysis →
Confidence Level
- Very High: +100 salaries
- High: +50 salaries
- Low: +5 salaries
- Very Low: 0-4 salaries
The average risk of poor compensation for a Technical Customer Service Representative in Birmingham is ~£7,731 per year. Risk Calculator →
Prosfy collects data from multiple sources: career sites, job portals, ATS and our community. How to choose your data source →
Location
Location
Salary comparison by cities and countries for this role.
What is the demand for Technical Customer Service Representative in Birmingham?
We have recorded 23 job offers for Technical Customer Service Representative in Birmingham during 2026.
Demand has decreased by 25% over the last three months compared to the previous quarter.
Job offers evolution
Job offers evolution
Evolution of the number of job offers published for this position over time. It helps identify demand trends, seasonality, and changes in the labor market.
Latest job offers
| Role | Company | Salary | Date ↓ | Source |
|---|---|---|---|---|
| service desk engineer | WEST MIDLANDS FIRE AND RESCUE AUTHORITY | £28,841 | 2026-06-04 | Web |
| it service desk manager | Arriva | £42,500 | 2026-06-04 | Web |
| desktop support engineer | Station | £34,500 | 2026-06-04 | Web |
| helpdesk operator | Dennis Eagle | £27,000 | 2026-06-04 | Web |
| customer service consultant | Skipton | £27,001 | 2026-06-04 | Web |
| service desk manager | Wavenet | £43,000 | 2026-06-04 | Web |
| customer service consultant | SAP Business Technology Platform | SAP | £25,812 | 2026-06-04 | Web |
| customer service consultant | Skipton | £25,500 | 2026-06-04 | Web |
| customer service consultant | HSBC | £26,000 | 2026-06-04 | Web |
| customer service consultant | £26,160 | 2026-06-04 | Web |
Hiring companies analysis
Sector
Sector
Median salary by sector of companies posting offers for this role.
Company Size
Company Size
Median salary by company size of hiring companies.
Work Mode
Work Mode
Median salary by work mode offered.
Contract Type
Contract Type
Median salary by contract type.
Most in-demand skills for Technical Customer Service Representative in Birmingham
Discover the most requested technical skills, soft skills, and languages for Technical Customer Service Representative in Birmingham.
Soft Skills
Soft Skills
Interpersonal and communication skills most valued in job postings.
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Digital Skills
Technical tools and technologies most requested in job postings for this role.
Languages
Languages
Languages most required by companies in published job offers.
Physical Skills
Physical Skills
Physical or manual capabilities required in job postings for this role.
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Unlock analysisDomain Knowledge
Domain Knowledge
Specialized domain knowledge most demanded for this role.
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Education
Education
Minimum education level requested in job postings for this role.
Experience
Experience
Years of experience required by companies for this role.
Technical Customer Service Representative job description & responsibilities in Birmingham
Offers specialized support for technical products and services.
Main responsibilities and tasks of a Technical Customer Service Representative
- Troubleshoot technical issues for customers.
- Provide detailed instructions for resolving technical problems.
- Work closely with the engineering or IT teams.
- Log and track issues for analysis and improvements.
- Train customers on product features and functionality.
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Frequently Asked Questions
Find answers about salary data and how to make the most of the salary finder.
Contact usHow is the salary of a Technical Customer Service Representative calculated?
When there is a talent shortage, salaries go up. When there is more competition or less demand, they tend to go down.
At PROSFY we analyze these behaviors to offer salary estimates based on real, up-to-date and quality data.
What is the average salary of a Technical Customer Service Representative in Birmingham in June 2026?
These figures represent the median, which is the midpoint of our salary data ranges.
What factors influence the salary of a Technical Customer Service Representative in Birmingham?
· Professional's academic background
· Accumulated work experience
· Company size
· Sector or industry
· Geographic location (salaries vary by country or city)
These factors help explain why two people in similar positions can have different salaries.
How does PROSFY collect salary data?
· Job offers published on job portals.
· Data shared voluntarily and confidentially by our user community.
All data goes through validation processes before becoming part of our benchmarking database.
How accurate is the information on PROSFY?
Our salary database is one of the largest in the world, but not all data is valid.
We apply automatic and manual validation filters to detect errors, duplicates, or incomplete data, ensuring that published information is as accurate as possible.
How often is PROSFY data updated?
This ensures accurate and useful information for making career decisions or defining compensation policies.