Call Center Agent in Madrid
Call Center Agent | Madrid Filter summary updated Advanced filters
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How much does a Call Center Agent earn in Madrid?
The estimated median salary for a Call Center Agent in Madrid in 2026 is €19,531 per year, based on 212 salaries analyzed.
Salary has increased by 41% since Sept 2025.
The P50 only shows the market midpoint. For a reliable and personalized salary analysis, you need to cross multiple variables such as experience, skills, sector, and company size. Get your personalized analysis →
Confidence Level
- Very High: +100 salaries
- High: +50 salaries
- Low: +5 salaries
- Very Low: 0-4 salaries
The average risk of poor compensation for a Call Center Agent in Madrid is ~€5,371 per year. Risk Calculator →
Prosfy collects data from multiple sources: career sites, job portals, ATS and our community. How to choose your data source →
Location
Location
Salary comparison by cities and countries for this role.
Ranking by salary
What is the demand for Call Center Agent in Madrid?
We have recorded 212 job offers for Call Center Agent in Madrid during 2026.
Demand has decreased by 16% over the last three months compared to the previous quarter.
Job offers evolution
Job offers evolution
Evolution of the number of job offers published for this position over time. It helps identify demand trends, seasonality, and changes in the labor market.
Latest job offers
| Role | Company | Salary | Date ↓ | Source |
|---|---|---|---|---|
| agente de atencion al cliente en vallecas |  TECNOCASA ENTREVIAS | €20,400 | 2026-06-04 | InfoJobs |
| agente de atención al cliente | ALFA MICROGES | €25,000 | 2026-06-04 | InfoJobs |
| teleoperador/a de recepción de llamadas 40h / jornada completa |  SOLUTONO SERVICIOS EXTERNALIZADOS SL | €16,800 | 2026-06-04 | InfoJobs |
| agente de atención al cliente |  Made4Home Shop, SLU | €19,500 | 2026-06-04 | InfoJobs |
| agente de atención al cliente | CONSULTING PUEBLOS DEL CORREDOR SOCIEDAD LIMITADA. | €1,300 | 2026-06-04 | InfoJobs |
| agente de atención al cliente |  TECNOCASA MAJADAHONDA PLANTIO | €30,000 | 2026-06-04 | InfoJobs |
| operador call center |  ACADEMIA LAGASCA SERRANO | €11,500 | 2026-06-04 | InfoJobs |
| comercial de venta telefónica | BT RESEARCH | €19,000 | 2026-06-04 | InfoJobs |
| comercial de venta telefónica | CORPELEGAL SL. | €27,600 | 2026-06-04 | InfoJobs |
| agente de atención al cliente |  Estudio Villalba Estacion S.L. | €21,600 | 2026-06-04 | InfoJobs |
Hiring companies analysis
Sector
Sector
Median salary by sector of companies posting offers for this role.
Company Size
Company Size
Median salary by company size of hiring companies.
Work Mode
Work Mode
Median salary by work mode offered.
Contract Type
Contract Type
Median salary by contract type.
Most in-demand skills for Call Center Agent in Madrid
Discover the most requested technical skills, soft skills, and languages for Call Center Agent in Madrid.
Soft Skills
Soft Skills
Interpersonal and communication skills most valued in job postings.
Digital Skills
Digital Skills
Technical tools and technologies most requested in job postings for this role.
Languages
Languages
Languages most required by companies in published job offers.
Physical Skills
Physical Skills
Physical or manual capabilities required in job postings for this role.
No data available yet
Unlock analysisDomain Knowledge
Domain Knowledge
Specialized domain knowledge most demanded for this role.
No data available yet
Unlock analysisCandidate requirements analysis
Education
Education
Minimum education level requested in job postings for this role.
Experience
Experience
Years of experience required by companies for this role.
Call Center Agent job description & responsibilities in Madrid
Answers customer calls, resolving issues and providing information on products or services.
Main responsibilities and tasks of a Call Center Agent
- Respond to customer inquiries via phone, email, or chat.
- Provide information about products and services.
- Process orders, refunds, and complaint resolutions.
- Maintain accurate records of customer interactions.
- Follow company policies and call handling procedures.
PROSFY taxonomy
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Frequently Asked Questions
Find answers about salary data and how to make the most of the salary finder.
Contact usHow is the salary of a Call Center Agent calculated?
When there is a talent shortage, salaries go up. When there is more competition or less demand, they tend to go down.
At PROSFY we analyze these behaviors to offer salary estimates based on real, up-to-date and quality data.
What is the average salary of a Call Center Agent in Madrid in June 2026?
These figures represent the median, which is the midpoint of our salary data ranges.
What factors influence the salary of a Call Center Agent in Madrid?
· Professional's academic background
· Accumulated work experience
· Company size
· Sector or industry
· Geographic location (salaries vary by country or city)
These factors help explain why two people in similar positions can have different salaries.
How does PROSFY collect salary data?
· Job offers published on job portals.
· Data shared voluntarily and confidentially by our user community.
All data goes through validation processes before becoming part of our benchmarking database.
How accurate is the information on PROSFY?
Our salary database is one of the largest in the world, but not all data is valid.
We apply automatic and manual validation filters to detect errors, duplicates, or incomplete data, ensuring that published information is as accurate as possible.
How often is PROSFY data updated?
This ensures accurate and useful information for making career decisions or defining compensation policies.