Customer Retention Manager in South Africa
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How much does a Customer Retention Manager earn in South Africa?
The estimated median salary for a Customer Retention Manager in South Africa in 2026 is ZAR 6,600 per year, based on 13 salaries analyzed.
Salary has remained stable since Nov 2025.
The P50 only shows the market midpoint. For a reliable and personalized salary analysis, you need to cross multiple variables such as experience, skills, sector, and company size. Get your personalized analysis →
Confidence Level
- Very High: +100 salaries
- High: +50 salaries
- Low: +5 salaries
- Very Low: 0-4 salaries
The average risk of poor compensation for a Customer Retention Manager in South Africa is ~ZAR 1,815 per year. Risk Calculator →
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What is the demand for Customer Retention Manager in South Africa?
We have recorded 13 job offers for Customer Retention Manager in South Africa during 2026.
Demand has increased by 83% over the last three months compared to the previous quarter.
Job offers evolution
Job offers evolution
Evolution of the number of job offers published for this position over time. It helps identify demand trends, seasonality, and changes in the labor market.
Latest job offers
| Role | Company | Salary | Date ↓ | Source |
|---|---|---|---|---|
| retention advisor |  Concentrix | ZAR 6,600 | 2026-06-04 | Web |
| retention advisor | Concentrix | ZAR 6,600 | 2026-06-04 | Web |
| retention advisor | Concentrix | ZAR 6,600 | 2026-06-04 | Web |
| retention advisor | Concentrix | ZAR 6,600 | 2026-06-04 | Web |
| retention advisor | Concentrix | ZAR 6,600 | 2026-06-04 | Web |
| retention advisor | Concentrix | ZAR 6,600 | 2026-06-04 | Web |
| retention advisor | Concentrix | ZAR 6,600 | 2026-06-04 | Web |
| retention advisor | Concentrix | ZAR 6,600 | 2026-06-04 | Web |
| retention advisor | Concentrix | ZAR 6,600 | 2026-06-04 | Indeed |
| retention advisor | Concentrix | ZAR 6,600 | 2026-06-04 | Web |
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Most in-demand skills for Customer Retention Manager in South Africa
Discover the most requested technical skills, soft skills, and languages for Customer Retention Manager in South Africa.
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Education
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Customer Retention Manager job description & responsibilities in South Africa
Develops programs to retain customers, reducing churn and increasing loyalty.
Main responsibilities and tasks of a Customer Retention Manager
- Monitor customer engagement and satisfaction levels.
- Create and implement customer loyalty programs.
- Analyze retention trends and develop improvement plans.
- Work with sales and marketing on retention strategies.
- Handle high
- value customer relationships.
- Ensure proactive support to address customer needs.
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Frequently Asked Questions
Find answers about salary data and how to make the most of the salary finder.
Contact usHow is the salary of a Customer Retention Manager calculated?
When there is a talent shortage, salaries go up. When there is more competition or less demand, they tend to go down.
At PROSFY we analyze these behaviors to offer salary estimates based on real, up-to-date and quality data.
What is the average salary of a Customer Retention Manager in South Africa in June 2026?
These figures represent the median, which is the midpoint of our salary data ranges.
What factors influence the salary of a Customer Retention Manager in South Africa?
· Professional's academic background
· Accumulated work experience
· Company size
· Sector or industry
· Geographic location (salaries vary by country or city)
These factors help explain why two people in similar positions can have different salaries.
How does PROSFY collect salary data?
· Job offers published on job portals.
· Data shared voluntarily and confidentially by our user community.
All data goes through validation processes before becoming part of our benchmarking database.
How accurate is the information on PROSFY?
Our salary database is one of the largest in the world, but not all data is valid.
We apply automatic and manual validation filters to detect errors, duplicates, or incomplete data, ensuring that published information is as accurate as possible.
How often is PROSFY data updated?
This ensures accurate and useful information for making career decisions or defining compensation policies.